Use cases
Review monitoring
Review monitoring collects ratings and review text for your products or a competitor's, so you can see sentiment shift before it shows up in sales. It covers the review itself, not just the star average.
What hurts
A quality issue shows up in reviews weeks before it shows up in returns data.
Reading reviews store by store doesn't scale across a full catalog.
A star-rating average alone hides whether complaints are about one recurring issue.
What you get
| sku | store | rating | review_count | review_text | seen_at |
|---|---|---|---|---|---|
| RM-4001 | StoreA | 4.2 | 128 | Runs small, order a size up | 2026-10-05T06:00Z |
| RM-4002 | StoreA | 4.2 | 128 | Great fit, true to size | 2026-10-05T06:00Z |
| RM-4003 | StoreB | 3.8 | 64 | Arrived with a scratch | 2026-10-05T06:00Z |
| RM-4004 | StoreB | 3.8 | 64 | Packaging could be better | 2026-10-05T06:00Z |
Review monitoring questions
Do you summarize or score sentiment for me?
We deliver the raw rating and review text; sentiment scoring can be added as a processing step on top of the feed.
Can you monitor reviews on a marketplace listing, not just a brand's own site?
Yes, marketplace review sections are public pages like any other.
Tell us what you need.
Tell us which stores and fields you need. We reply within one business day with a scope and a price.