FAQ

Questions, answered plainly

What we collect, how we collect it, what it costs, and how to get started.

What data does Jyaba collect?

Product data from online stores: prices, stock, promotions, catalog attributes, images, reviews and category listings. We package it as four products: Price Monitoring, Catalog Data, Review Intelligence, and Assortment & Category.

Which stores can you collect from?

Any online store or marketplace with public product pages, in any country. Send us the URLs and we confirm feasibility within one business day.

Is web scraping legal?

We collect only publicly available data, we don't bypass logins, and we don't collect personal data beyond what a store displays on a product or review page. We respect site access rules and rate limits. Clients are responsible for how they use the data.

How fresh is the data?

Weekly on Monitor, daily with the daily add-on, hourly on Scale. Every row carries a timestamp.

What happens when a store changes its website?

Our checks flag the change, an engineer repairs the source, usually the same day, and the next delivery runs on schedule. Repairs are logged and reported.

How is the data delivered?

Amazon S3, Google Cloud Storage, BigQuery, Snowflake, PostgreSQL, Google Sheets, CSV or JSON download, or a REST API. Same schema every time.

How do we get started?

Send us the stores and fields you need through the contact form, or book a call. We reply within one business day with a scope and a price, and the first pipeline runs within the first week.

What does it cost?

One-off datasets from $100. Monitor from $299 per month for one product, up to 5 stores or 2,000 SKUs, refreshed weekly. Scale is custom. A dedicated engineer is from $3,000 per month. Full details on the pricing page.

Where is Jyaba based?

Operations are in Pokhara, Nepal. We also have a contact address in New South Wales, Australia.

Can you build something not covered by the four products?

Yes. Custom pipelines and dedicated engineers are on the services page.

Still have a question?

Email support@jyaba.com or book a call with an engineer.